The following are the policies to be eligible for return requests after shipment/ receipt of goods:

Orders are returnable within 7 working days starting from the day the goods are delivered to you if they are incorrect, damaged or defective (ONLY).

Only items that have been purchased directly from PC Ultimate Legacy can be eligible for a return.

Incorrect:

The item is not the item you ordered. Wrong size or the colour is different from what is indicated on the order summary, or there are missing items inside the packaging and wrong component model.

Malfunction:

The items is found to be malfunction upon receipt or within 7 working days. Can either choose to refund (contact us), or contact us and we will replace a new unit.

Returned items must meet the following requirements:

You have proof of purchase (order invoice number and receipt).

Item must be in new condition and returned in its original packaging and free gifts received with it. All packaging must be unused, unmarked and not defaced in any manner.

Item must be returned in the original box (or with, at least, suitable packaging) to protect the Product from damage during return delivery.

Change of order and cancellation of order will not be permitted once payment has been confirmed. Any cancellations due to a change of mind will not be accepted.

We reserve the right to reject any cancellation, refund that deemed unfit or unreasonable.